I had Lancôme Bi-Facil with my mascara and eye liner ... even though it says Sensitive Eyes i was expecting my eyes to react and to become sore as they do with other brands. But this took my make up off without my eyes or my skin stinging. Left my skin smooth. My make up just slid off but did not leave my face oily. Put some on cotton pads put over my eyes and it came off without needing to rub hard on my eyes. Would definitely look at buying the bigger bottle.
Reviewed on Sun 23 Jun 2019
I am in my mid 30's with combination, light tone skin and hazel eyes. My hair is light brown, oily with fine texture.
Suitable for sensitive eyes as no stinging scratching or fragrance. Does remove eye makeup easily. However I’ve marked it down and said would not buy again because of two things: I feel a lot of product is needed to remove even a trace of mascaras and the price tag. The Original Garnier mincellar water does just as good a job for me and it is a LOT cheaper and long lasting. I however received this as a freebie and it has been useful to use along with my bontanics aha mincellar water which was stingy on the eyes.
Reviewed on Sun 03 Jun 2018
I am in my late teens/early 20's with combination, fair tone skin and blue eyes. My hair is light brown, combination with normal texture.
It does what it says but I find it a little oily. I have sensitive eyes and it didn’t affect them but left a slimy/greasy feeling behind. Here’s the odd thing, it removed my eyeshadow and liner but mascara was more of a challenge: doesn’t bode well when my mascara is the same brand....you be the judge.
Reviewed on Mon 02 Apr 2018
I am in my mid 30's with dry, tanned tone skin and blue eyes. My hair is medium brown, processed with fine texture.
I love this stuff and if my eyes go a bit sensitive again I would get it in a heartbeat despite the price. I don’t know how it manages to be so gentle and yet whips everything off. Lancôme must be using witchcraft on this product!
Reviewed on Mon 26 Feb 2018
I am in my late 40's/early 50's with combination, fair tone skin and grey eyes. My hair is unknown, processed with normal texture.
I'm used to my garnier micellar water removing my eye make up in a few rubs on a cotton round but it was nice to have something that did the trick on the first swipe, minus the rubbing. However, despite the effortless removal of my eye makeup, i was not very pleased with the greasy residue it left behind. When i found this, i has to then go back in with my micellar water to remove the residue. If i have to do this every time then especially as its so expensive, i might as well stick to my micellar water for quick and easy removal. Wouldn't recommend :(
Reviewed on Mon 01 Jan 2018
I am in my late teens with dry, light tone skin and blue eyes. My hair is light brown, combination with normal texture.
This makeup remover takes every last bit of makeup off, even waterproof eyeliner and mascara that sometimes doesn't tend to budge. You do not need to use much on a cotton pad and it removes everything. I wear a full face of makeup everyday with waterproof mascara and it only takes one cotton pad with this makeup remover to get rid of all my makeup.
Reviewed on Sat 18 Nov 2017
I am in my late teens with oily, light tone skin and unknown eyes. My hair is unknown, unknown with unknown texture.
This is a really great product the price is a bit steep for what it is but I think if you want a good eye cleanser this is probley the one I'd pick. After using this I was quite shocked at the results! I always have a issue removing my mascara and eyeliner I useually spend about 10-15 mins trying to remove the products fully causing my eyes to feel very irritated and sore, but with using this it took less time all make up was removed and it made my eyes feel fresh and smooth. It's not something I'd constantly buy all the time due to price but it's something I would really consider buying again
Reviewed on Mon 21 Aug 2017
I am in my mid 20's with acne/problem, light tone skin and blue eyes. My hair is medium brown, combination with fine texture.
effortlessly removes all eye makeup without leaving them puffy or irritable, yes they were left slightly oily, but that for me as a positive, as the next morning my eyes felt soft and it was easier to apply my eye make up
Reviewed on Tue 04 Aug 2015
I am in my late teens/early 20's with sensitive, fair tone skin and blue eyes. My hair is red, dry with normal texture.
This product did take off all my eye makeup but it did leave my eye area a little oily which i didn't like. I've had other eye makeup removers far better which makes my eyes feel very clean after so wouldn't go for this again.
Reviewed on Wed 01 Jul 2015
I am in my late teens/early 20's with combination, fair tone skin and green eyes. My hair is blonde, combination with normal texture.
It did remove my eye makeup successfully and without much effort regardless if its waterproof or not, however it leaves the skin feeling oily which does not feel or look so good, i'm also not a fan of the smell
Reviewed on Tue 02 Apr 2013
I am in my late teens/early 20's with combination, black tone skin and brown eyes. My hair is black, afro with coarse texture.
Im a fan of cleansing wipes, just one thing to buy rather than cleanser, cotton wool pads ect, however, its my job to throw caution to the wind in the name of beauty. It did remove my 3 layers of mascara, shadow, shadow base and eyeliner, however I really didnt like the oily residue it left around my eye, and that seeped into my eyes, especially being a contact lense wearer. Back to wipes for me.
Reviewed on Fri 02 Sep 2011
I am in my mid 40's with sensitive, light tone skin and blue eyes. My hair is blonde, processed with normal texture.
Lancome have really outdone themselves with this product. This will remove your eye makeup guaranteed without leaving you with panda eyes. It'll take off heavy eyeliner and waterproof mascara effortlessly. It feels gentle on the skin without the rough, stinging feeling you get with some. The only problem with this being the price as it is really expensive
Reviewed on Wed 15 Jun 2011
I am in my late teens/early 20's with combination, fair tone skin and green eyes. My hair is light brown, combination with normal texture.
Removes all kinds of makeup effortlessly, including waterproof mascara. However, I find it leaves an oily residue which is slightly uncomfortable and I have to wipe it off with a tissue afterward. Don't get this problem with my other waterproof makeup remover.
Reviewed on Wed 08 Dec 2010
I am in my late 20's/early 30's with combination, light tone skin and brown eyes. My hair is dark brown, combination with normal texture.
This is expensive - but worth every penny. Removes even the heaviest eyeliner-mascara-shadow combination easily, no rubbing, no stinging, no drying the eye area. Lasts for ages too so the cost isn't so bad when it lasts for a year! Love this product and would not be without it. If you like dramatic eyemakeup this is brilliant.
Reviewed on Fri 12 Nov 2010
I am in my late 30's/early 40's with combination, fair tone skin and blue eyes. My hair is blonde, processed with normal texture.
Where to Buy
Prices last updated 21 August 2019.
Where to Buy
Lancôme Bi-Facil Non Oily Instant Cleanser Sensitive Eyes is available to buy at lookfantastic, John Lewis, and Feelunique.